After having our bed delivered and building it, me and Amy have had a trip to SCS to look at sofas. Quick review based just on the customer service received in store as our sofa hasn’t been delivered yet, will write a separate one on the quality or craftsmanship. Upon arriving at the store the staff we’re very friendly and greeted us welcomingly. We were free to browse all the sofas on the ground floor (mainly leather sofa’s which wasn’t to our taste however we didn’t want to rule anything out) members of staff asked us how we’re getting on while passing, but we’re not pushy. We went upstairs and sampled all the sofas up there, plenty to choose from with many different sample variations in colours and fabric to look at. After looking and trying out at all the sofas, we settled on two different ones, after some discussion between me Amy, we over we went over to our chosen one for the second time. Which is the Arran scatter back sofa and wing chair (for me of course!) At which one of the sales representatives must have noticed and come over to us. He was polite and knowledgeable, offered us a cup of tea, coffee or juice whilst we discussed all the different options available to us, such as styles, colours, whether we wanted sponge or foam, he was also made a convincing offer for the 5-year accidental damage cover which we thought was a great offer. We were also given a 10% discount for a new carpet too if we bought it before the sofa arrived, (which are actually considering). Delivery for the sofa was between 6 – 8 weeks, which is fine for us as we’ve just moved into our first house and require time to make upgrades and decorate. Really happy with the service and looking forward to getting our sofa! Aside from waiting time which; might put some people off, however, it’s worth noting most sofa places will have this waiting time for custom builds. I would recommend SCS for customer service.